Step 02Diagnosis
AI Fault Finder
Your shop's repair history, ready at the bench.
Your senior technician remembers that a flickering screen after a drop is usually the display connector. AI Fault Finder puts that memory, built from every confirmed repair in your shop, on every technician's screen.
62%
Match rate shown for the top cause in the example job
41
Similar past jobs used for that suggestion
100%
Faults confirmed by a technician
What is in the drawer
Everything AI Fault Finder does on the bench.
Symptom matching
The complaint on the job card is matched against confirmed repairs with the same device type, model family and symptoms.
Ranked likely causes
Causes are ranked with a match rate and the number of past jobs behind each one, so technicians know how strong the hint is.
Parts you will likely need
Each cause shows the parts used in past fixes and whether they are in the Parts Bin right now.
Readings on the card
Battery health, charge cycles and test results entered by the technician are used to sharpen the suggestion.
Technician confirmation
Nothing is final until the technician confirms the fault. The confirmation is what the quote is based on.
Learns from your bench
Every confirmed fix is added to your shop's history. The more you repair, the better the hints get.
How it runs
On the bench, in order.
- 1
Symptoms in
The complaint and check-in notes are read from the job card.
- 2
Past jobs matched
Similar confirmed repairs from your shop are found.
- 3
Causes ranked
Likely faults appear with match rates and part suggestions.
- 4
Technician tests
The technician tests, confirms or rejects each suggestion.
- 5
Quote ready
The confirmed fault and parts flow into the quote.
Customer privacy and responsible AI
Hints, not decisions
AI fault suggestions are hints from past repairs. Qualified technicians test and decide.
Your history stays yours
Suggestions are built from your shop's repair records. Customer personal details are not used to make them.
No device data read
The AI never reads data from the customer's device. It only uses what your technicians record on the job card.
FAQ
AI Fault Finder questions
Straight answers about data, AI and setup. If yours is not here, ask us on the contact page.
Does the AI repair phones?
No. It suggests likely faults and parts. Your technician tests the device and makes the decision.
What if my shop is new and has little history?
Suggestions start with a smaller base and grow quickly. Each match rate shows how many past jobs it is built on, so technicians can judge the hint.
Which plan includes it?
AI Fault Finder is part of PH00 Phillips and Torx T10, and every trial.
Your shop is ready for pick-up.
Try Techofreak free for 30 days with every module, every technician and every branch switched on.
- Device
- Your repair counter
- Work done
- Job cards, AI fault hints, parts, warranties, WhatsApp updates
- Turnaround
- Set up in an afternoon
- Charge
- $0 for the first 30 days
Customer copy
Collect it today.
Sign up and your login details arrive by email. Bring your first job card to the bench in minutes.